Major types of flooding
- Rivers – when waterways like rivers and streams overflow.
- Surface water – when drainage systems are unable to cope with the amount of rainwater.
- Coastal – which is caused by storms and tides.
- Groundwater – when water under the ground rises to the surface.
Who is most at risk?
Flooding can have a devastating and long-term impact to your home, business or everyday life.
You are the most at risk if you live in a flood risk area.
Remember
Flood water may contain sewage and other hazardous materials.
Washing your hands is the most important way of removing harmful bugs and any chemicals found in flood water.
What you can do before, during and after
Before
Know your flood risk. Be prepared.
- Check your flood risk, and sign up to flood warnings by phone text or email, you can sign up by calling Floodline on 0345 988 1188.
- Check your insurance policy covers you for flooding.
- Make sure any drains, rivers or streams on your property are flowing and remove debris or report blockages.
- If your property is at risk of flooding, you can buy flood protection equipment.
- Keep up to date with weather reports.
During
Move to safety. Avoid floodwater.
- Listen and watch your local news or call Floodline for advice 0345 988 1188.
- Move people, pets, animals and important items to safety (upstairs or to higher ground).
- Put flood protection equipment in place.
- Do not drive or walk through flood water.
- Turn off gas, electricity, and water (if safe to do so) and make sure to take your grab bag with you.
After
Stay safe. Recover from flooding.
- Check with someone qualified before turning on your utilities (electricity, gas, water).
- Contact your insurance company/landlord if you have any flood damage and follow their advice.
- Take photos of any damage before you start clearing up and report the flooding to your local council and the Environment Agency.
- If you are concerned about your water supply or its colour, contact your water company.
Quick links
In an emergency
Call 999 immediately
Get out, stay out