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DEPP

Devon Emergency Planning Partnership

Cyber-attack

A cyber-attack is an attempt by someone to break into computers or networks for the purpose of stealing, changing, or destroying information or other assets.

These attacks also frequently target the direct theft of finances. They can be carried out by individuals, coordinated groups, or even countries.

There are many ways that attackers break into systems but some of the most common include targeting devices that are poorly protected and online or phone-based scams.

Who is most at risk?

Fire can affect anyone, but some people face a higher risk of being impacted by fire.

Those most at risk include older adults, those who live alone, people who smoke at home and people with physical mobility issues.

Remember

Keeping safe online is not just about using good technology – it’s also about how you behave day-to-day and how you react when faced with a security-related decision.

Your bank, the police, or real companies will never ask for your details in an email, text, or phone call. Caller ID can be spoofed easily, so do not trust a displayed telephone number

What you can do before, during and after

Before

Reduce the risk. Be ready to act.

  • Turn on 2-Factor Authentication (‘2FA’) on all online accounts.
  • Use a strong and different password for each account. That way, if one gets hacked, the others stay safe.
  • Make sure your devices have up-to-date antivirus software to block cyber-attacks.
  • Keep your apps and software updated and turn on automatic updates.
  • Back-up your files automatically so you don’t lose them.
  • Make sure your social media privacy settings are up to date.
  • Be careful with emails and texts. If you don’t know the person, don’t open any links or attachments. Even if it looks like it’s from someone you know but seems strange, check with them first, particularly if they’re asking you to take action.
  • The National Cyber Security Centre provides cyber security advice to protect you and your family, and the technology you rely on – visit Cyber Aware to find out more.

During

Get to safety and call for help.

  • If you think you’ve been the victim of a cybercrime, tricked or scammed, call Report Fraud on 0300 123 2040 (textphone 0300 123 2050) or report online at Report Fraud.
  • Make sure to let your friends and family know to avoid them falling victim of hacking as well.

After

Return only when it is safe.

  • Try to figure out how the cyber-attack happened and what was affected.
  • On a safe device, change your passwords, and logout of all other devices from the settings area of the affected apps.
  • If your email address was hacked, ensure you check for any ‘auto forwarding rules’. Criminals add these to retain access to your inbox even when you change passwords.
  • Double-check that 2-Factor Authentication (2FA) is switched-on.
  • Reset the device and restore your files from backups if needed.
  • Update your security settings to stop it from happening again.

In an emergency

Call 999 immediately
Get out, stay out

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